Frequently Asked Questions

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Magnesium 101

Choosing Your Product

Using Magnesium

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What is magnesium, and what does it do?

Magnesium is an essential mineral that powers over 300 daily processes in your body. It keeps your muscles moving smoothly, supports your nervous system, helps produce energy, and assists with restful sleep.

Your body can't manufacture magnesium on its own, meaning every bit must come from what you eat, drink, or absorb through your skin. Most of your supply is stored inside your bones and muscle tissue rather than floating around in your bloodstream.

Want the full picture? Our guide to what magnesium actually does covers the science without the jargon.

What is magnesium oil, and is it actually an oil?

It isn't actually an oil at all. Magnesium oil is simply magnesium chloride dissolved in pure water. It has a smooth, slightly slippery texture on the skin, which is how the nickname stuck in the first place.

This can occur naturally or be produced. The magnesium chloride in our sprays is natural and harvested from Australian salt lakes.

We call it magnesium spray these days, simply because that's a much more accurate description of what's inside the bottle.

Curious what separates a good spray from a cheap one? We flip the bottle over and go through the label.

What's the difference between topical magnesium, drinks and tablets?

Topical magnesium is applied directly to your skin, absorbing right where you put it. That makes it brilliant for targeting a specific tight muscle, and it skips your digestive system entirely.

Drinks and tablets travel through your stomach and gut. They suit a steady daily routine, though higher oral doses can sometimes cause an upset stomach or laxative effect.

Many people choose to combine both methods, using a daily drink for baseline support alongside a spray or gel for spot relief.

For a closer look at how the two compare, read pills versus sprays.

How do I know if I'm low in magnesium?

There isn't a simple routine blood test for this, because roughly 99% of your magnesium stays stored away in your bones and muscle tissue.

Most people figure it out by listening to how their body feels. Common signals include tight or twitching muscles, restless sleep, stiffness through your neck and shoulders, or feeling exhausted yet unable to unwind.

If you're ever uncertain or dealing with ongoing symptoms, chatting with your GP is always the best step.

Not sure where you sit? Our 90-second quiz walks you through 20 common signals, or have a read of 12 signs you need more magnesium.

Can you have too much magnesium?

When taking powders or tablets, taking too much usually results in your digestive system flushing out the excess.

Topical magnesium behaves quite differently. Because your body absorbs it through the skin rather than your gut, it doesn't build up in that same way.

If you have any kidney conditions, you should always speak with your doctor before adding magnesium in any form to your routine.

Heard a few other magnesium myths along the way? We tackle seven of the most common ones here.

Why isn't my diet giving me enough magnesium?

Modern farming practices have depleted many natural minerals from agricultural soil, meaning today's vegetables contain smaller amounts than those grown decades ago. Food processing and refining strips away even more.

On top of that, busy lifestyles, coffee, alcohol, and everyday stress cause your body to burn through its magnesium stores much faster.

Eating nutrient-rich whole foods is still vital, but your diet is working against steeper odds than it used to.

It's not your diet, it's the dirt. Here's why even good food isn't delivering what it used to.

Chloride, glycinate, citrate, sulphate: which is which?

  • Magnesium chloride: Powers our topical sprays, gels, lotions, and bath flakes. Your skin drinks it in fast, making it ideal for targeting tight spots directly without having to go through your digestive system.
  • Magnesium glycinate: Formulated into our Nightly drink. Bound to a relaxing amino acid, it's remarkably gentle on your stomach so you can wind down in the evening without any tummy troubles.
  • Magnesium citrate: Drives our Daily drink. Your body absorbs this form effortlessly, making it a simple, reliable way to boost your morning mineral levels.
  • Magnesium sulphate: Traditional Epsom salts. They make for a lovely bath soak, though they carry a lighter magnesium concentration than our natural bath flakes.

Still weighing it up? Our magnesium cheat sheet helps you find the type that actually works for you.

How long before I notice a difference?

Plenty of people feel an initial soothing warmth or light tingle right away, followed by a noticeable feeling of muscles unwinding.

For general evening relaxation and ongoing body tension, give yourself two to three weeks of daily application. Magnesium works by gradually replenishing your body's stores over time.

That's why our guarantee covers a full 30 days, giving your body proper time to respond.

Have a read of what our community noticed, and how long it took them.

I'm new to magnesium. Where do I start?

Our Daily Magnesium Spray is the easiest jumping-off point. If your skin tends to react easily to new products, opt for our Sensitive Magnesium Spray instead.

Apply it every morning and evening for two weeks to see how your body feels.

If you'd like a quick hand choosing, our two-minute online quiz matches you directly with the right formula for your daily routine.

Start with the Daily Magnesium Spray, or if your skin is on the sensitive side, our Sensitive Magnesium Spray. Not sure? Take the quiz.

Spray, gel, lotion, flakes or drink: which is right for me?

  • Spray: The fastest, most versatile option and great value for everyday use.
  • Gel and Roll-On: Stays precisely where you apply it, perfect for target spots or throwing in a work bag.
  • Lotion: Hydrating and gentle, ideal for sensitive skin and establishing a relaxing night routine.
  • Bath Flakes: Whole-body relaxation that feels wonderful after a demanding day.
  • Drinks: An easy internal option for anyone who prefers not to apply products topically.

Browse the full range to see every format side by side.

What's the difference between the Daily, Sleep and Joint ranges?

  • Daily features pure magnesium with no added essential oils, designed for flexible everyday use.
  • Sleep blends pure magnesium with lavender and chamomile to help you wind down before bed.
  • Joint pairs magnesium with targeted botanical ingredients like ginger, MSM, arnica, and kunzea to soothe stiff, tired areas.

The base magnesium remains identical across all three. We've simply tailored the supporting ingredients for specific moments in your day.

Have a look through the Daily, Sleep and Joint ranges to see what suits your day.

What's the difference between the Daily and Nightly drinks?

Daily Drink is a bright, tropical morning blend made with magnesium citrate, B vitamins, and chicory root fibre to support your day.

Nightly Drink is a rich cacao blend built on magnesium glycinate, paired with ashwagandha and L-tryptophan to help you ease into the evening.

Enjoying Daily in the morning and Nightly about an hour before sleep gives you complete round-the-clock support.

Take a closer look at both drinks and their full nutrition panels.

Which product is best for sleep?

Sleep Magnesium Lotion is a community favourite, especially when massaged into your shoulders and legs before bed.

If you love a warm soak, Sleep Bath Flakes create a deeply soothing evening ritual. Sleep Roll-On Gel offers a quick, mess-free option, while our Nightly drink supports relaxation from the inside out.

Combining a warm bath with the lotion afterwards is a wonderful way to wind down.

Explore the full Sleep range, or read why eight hours isn't always enough if your nights still feel short.

Which product is best for cramps, sore muscles or stiff joints?

For sudden muscle tight spots or general soreness after exercising, apply our Daily Magnesium Spray straight onto the area.

When dealing with lingering joint stiffness or heavy limbs after a long shift on your feet, reach for the Joint range.

Use the gel for isolated spots, the lotion for larger areas, and the bath flakes when your entire body needs a restorative soak.

See the whole Joint range, and read our piece on magnesium for pain relief and faster recovery.

Which product is best for sensitive skin?

Sensitive Magnesium Spray is specifically formulated for skin that reacts easily, making it a gentle place to begin.

Our Magnesium Body Lotion is another excellent choice, as its moisturising cream base feels particularly soothing on delicate skin.

Start with a single application each day, allowing your skin time to adjust smoothly.

Meet the Sensitive range, made for skin that needs a gentler introduction.

Can I use more than one product at once?

Absolutely, and most of our community prefers combining them. A typical day might include using a spray after your morning shower, applying a lotion before bed, and enjoying a drink for consistent daily support.

There's no need to space them out strictly.

Introducing one new product at a time is always a good idea so you can track how your body responds to each one.

Our Beginner Bundle pairs the essentials together if you'd like a simple place to start.

How much do I use, and how often?

For sprays, 8 to 10 sprays rubbed thoroughly into your skin each day works well for most people. For gels and lotions, aim for a small coin-sized amount spread over the target area.

Start with once a day and gradually build to twice daily. You don't need to overthink the exact measurement, as your skin absorbs what it needs.

Regular daily application makes a far bigger difference than applying large amounts sporadically.

Our full guide to the best way to use magnesium oil walks through timing, amounts and technique.

Where's the best place to apply it?

Apply your spray or lotion to areas where skin is thinner and rich with blood vessels, such as your inner arms, chest, stomach, lower back, or behind your knees.

The soles of your feet are actually the thickest skin on your body, making them less efficient for absorption.

Try focusing on your arms and shoulders during your morning routine, and shift to your legs and lower back in the evening.

Stop spraying your soles: here's why the bottom of your feet are the worst place for magnesium.

Do I need to wash it off?

There's no need to rinse it off. The formula absorbs within a few minutes without leaving a greasy feeling behind.

If you notice a faint salty texture as it dries, applying it to slightly damp skin straight out of the shower helps it sink in smoothly.

If you ever prefer to rinse your skin, simply wait 20 minutes first so the magnesium has full opportunity to absorb.

Why does it tingle on my skin?

A subtle tingling sensation is quite common, usually indicating that your body's magnesium stores are low and your skin is absorbing the mineral rapidly. This sensation typically subsides after a week or two of consistent use.

To make application more comfortable, try applying to damp skin after showering, layer a light moisturiser beforehand, or switch to our Sensitive Spray.

Note that a mild tingle is very different from persistent redness or irritation.

We've written a whole piece on the tingle, what causes it and how to settle it.

How do I use the bath flakes?

Dissolve ½ a cup for the flakes, or 1-2 cups for the Epsom Salts into a warm bath and soak for at least 20 minutes to give your body ample time to absorb the minerals.

For a soothing foot soak, add a single small handful to a basin of warm water.

The flakes dissolve completely without leaving slick residue in your tub, and there's no need to shower afterwards.

More on getting the most from a magnesium bath, and a little permission to take a hot one tonight.

How and when do I take the drinks?

Mix one serve of Daily Drink into your water or smoothie, first thing in the morning alongside your normal breakfast routine.

For Nightly Drink, stir one serve into warm water or your choice of milk about 45 minutes before bedtime. Both powders blend easily into cold liquids as well.

Because we formulate with magnesium citrate and glycinate rather than harsh magnesium oxide, they are gentle on your digestion.

See the full drinks range, including both nutrition panels.

Is it safe during pregnancy or breastfeeding?

Topical magnesium products are generally widely used during pregnancy, and many health professionals suggest them for evening leg restlessness. Every pregnancy is unique, so checking with your GP or midwife before starting a new routine is always wise.

Our Daily and Nightly drinks contain herbal botanicals such as ashwagandha, meaning they are not suitable while pregnant or breastfeeding.

Can children and pets use it?

Children can safely use our topical range in reduced amounts. We recommend starting with the Sensitive Spray or a lotion, using about half an adult dose and avoiding any broken skin. Our drinks are formulated specifically for adults and are not suitable for anyone under 15.

For pets, a pure spray like our Daily Spray can be applied to areas with thin fur, such as their belly. Always double-check with your vet first and avoid any product containing essential oils.

Browse our family-friendly range, the products with no added essential oils.

Who shouldn't use magnesium, and what if my skin reacts?

If your skin experiences severe stinging, persistent redness, or a rash, discontinue use immediately, rinse the area with cool water, and email hello@amazingyou.com so we can help.

That kind of reaction is distinct from the mild, temporary tingle that fades with regular use.

If you have kidney conditions, low blood pressure, or take prescription medications, consult your doctor before starting magnesium in any form.

Get in touch with our team and we'll help you work out what happened.

How much is shipping within Australia?

Standard shipping costs $9.98 and takes 2 to 8 business days, while Express shipping costs $19.98 for delivery within 1 to 4 business days.

Standard delivery is completely free on all Australian orders over $99. If you're spending over $149, Express shipping is upgraded for free at checkout.

Full details live in our shipping policy.

Do you ship internationally, and will I pay duties?

We ship to most destinations worldwide, with delivery options calculated directly at checkout.

For customers in New Zealand, the United States, Canada, the United Kingdom, and the EU, all applicable taxes and duties are included in your checkout total, so you won't face extra delivery fees.

For other countries, local customs fees may occasionally apply upon arrival according to local regulations.

Our shipping policy has the full country list and current rates.

How long until my order arrives?

We pack and dispatch orders from our warehouse within 1 to 2 business days, though dispatch times may extend slightly during major promotions.

Standard domestic delivery generally takes 2 to 8 business days, while express arrives within 1 to 4 business days.

International delivery timeframes vary depending on your destination country.

For international orders, Australia Post's delivery time guide is the most reliable estimate.

Can I track my order?

A tracking link is automatically emailed to you the moment your parcel leaves our doors.

If you don't see the email after a couple of days, check your spam or junk folder first.

If it's still missing, reach out to hello@amazingyou.com with your order details and we'll happily resend it.

Still can't find it? Send our team a message and we'll resend the link.

What if my parcel is late, lost or damaged?

External courier networks occasionally experience weather or transit delays. If your tracking status hasn't been updated for several days, email us with your order number so we can investigate.

If your package arrives damaged, send a photo to hello@amazingyou.com within 48 hours of delivery and we'll dispatch a replacement free of charge.

Selecting Shipping Protection at checkout allows us to ship a replacement immediately without waiting on courier investigations.

You can read more about Shipping Protection and what it covers.

Can I change or cancel my order after placing it?

Contact hello@amazingyou.com as quickly as possible with your order number.

Because our warehouse team packs orders within 1 to 2 business days, reaching us before dispatch allows us to update your delivery address, swap items, or process a cancellation.

Once a package has left our care, we cannot modify the shipment, and incorrect addresses may incur return fees.

Get in touch as soon as you can and we'll do what we can before it's packed.

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express), digital options including Apple Pay, Google Pay, and Shop Pay, along with buy-now-pay-later services like Afterpay and Zip.

All payments are processed through secure, encrypted gateways, meaning your payment details are never stored by us.

How does the 30-Day “Try It & See” Guarantee work?

Testing a product on your own body is essential, which is why you don't need to keep items sealed to qualify for our guarantee.

If a product isn't fitting well into your routine, email hello@amazingyou.com within 30 days of receiving your order along with your order number.

We often offer a quick tip or application adjustment first, as minor tweaks often resolve the issue. If it still isn't right for you, we'll arrange a return and refund your order.

The full terms sit in our return and refund policy.

How do I return an item?

Send an email to hello@amazingyou.com with your order number and a quick note about why the product didn't suit you.

Our customer team will provide the return postal address and step-by-step instructions.

Once your returned parcel reaches us and is checked by our team, we will process your refund directly back to your original payment method.

You can read the full returns process here.

Who pays for return postage?

Return postage costs are covered by the sender, and original shipping fees are non-refundable.

If your item arrived damaged, faulty, or incorrect, that responsibility falls entirely on us. In those cases, we send out a replacement immediately without requiring you to post the original item back.

How long does a refund take to appear?

We process return refunds within 5 business days of your package arriving back at our facility.

Depending on your financial institution, funds usually take an additional 3 to 5 business days to clear and show on your account statement.

I received a damaged, faulty or incorrect item, what do I do?

Send a quick photo along with your order number to hello@amazingyou.com within 48 hours of your delivery arriving.

We'll send out a fresh replacement at no extra cost, and you won't need to worry about returning the damaged item.

If you prefer a refund over a replacement, simply let us know in your email and we'll take care of it.

Send our team a photo and we'll get a replacement moving.

I bought it from a stockist. Can I return it to you?

Purchases made through an independent stockist need to be returned directly to the store where you bought them, following their store return policy.

If you believe the product itself is faulty, send an email to our team with a photo and your store receipt so we can help resolve it directly with you.

Not sure where you bought it? Our Store Finder will show you the stockists near you.

How does Subscribe & Save work, and how much do I save?

Subscribe & Save is our autoship option for the Daily and Nightly wellness drinks, so you'll find it on either drink's product page rather than across the whole range.

Choose your plan when you add to cart and each delivery arrives automatically, meaning you never run out halfway through your routine. How much you save depends on the plan you pick. A single month of Nightly saves you around 10% on every order. A three-month supply saves closer to 17% and includes free shipping plus a free gift, while our three-month Nightly and Daily bundle is the best value at roughly 25% off with two free gifts.

Every plan is completely flexible with no lock-in contracts, so you can skip a delivery or cancel anytime from your account. You'll also earn Amazing Points on each order, exactly as you would on a one-off purchase.

See the current plans on the Daily and Nightly drink pages, or read more about Subscribe & Save.

How do I skip, pause or cancel a delivery?

Managing your subscription is simple via your online account at account.amazingyou.com. From there, you can swap products, adjust order frequency, pause, skip, or cancel your shipments whenever you like.

Alternatively, email hello@amazingyou.com at least 5 business days before your upcoming renewal date, and our team will adjust your settings for you.

Head to your account to make any change, or read our subscription policy for the full terms.

How do I log in and manage my account?

Visit account.amazingyou.com and enter the email address associated with your orders.

You'll receive a secure, six-digit verification code sent directly to your inbox for password-free login.

Once logged in, you can view your order history, manage active subscriptions, and check your rewards balance.

Log in to your account to get started.

How do Amazing Points work?

Every dollar spent earns you 5 Amazing Points, which accumulate in your account balance.

You can redeem 500 points for a $5 credit toward future purchases, applicable to both one-off orders and subscription renewals.

Your current points balance is always visible inside your account, and earned points remain active for 12 months.

Everything about the programme lives on our Amazing Points page.

Why did Amazing Oils become Amazing You?

Over 15 years of growth, our family business expanded well beyond topical oils to include lotions, sprays, bath flakes, gels, and wellness drinks. Our original name simply no longer reflected everything we created for our community.

We are the exact same Sunshine Coast-based family team, making the same tested formulations at identical prices.

Only our brand name, packaging labels, and website received a fresh update.

We wrote about the change in full: same people, same formulas, new name.

My bottle has the old label. Is it the same product?

Yes, the contents are completely identical.

As we transition our packaging across retailers and warehouse inventory over several months, you may occasionally receive a bottle featuring our classic label.

The trusted formula inside remains entirely unchanged.

More on our new look and what's changing across the range.

Where can I buy Amazing You in store?

Our products are stocked in grocery, pharmacies, health food stores, massage practices, and yoga studios across Australia.

You can find your nearest local retailer using the Store Finder map on our website.

If your local stockist doesn't carry us yet, let them know or drop us a line and we'll gladly reach out to them.

Find your closest stockist on our Store Finder.

How do I become a stockist or order wholesale?

We partner with independent health practices, pharmacies, studios, and stockists right across Australia.

If you hold an active ABN and would like to offer our range to your clients, submit an application through our Become a Stockist page.

Our team reviews every application personally and will get back to you with wholesale details and product range guides.

Apply through our Become a Stockist page and we'll be in touch.

How do I contact you, and how quickly will you reply?

  • Email: Reach hello@amazingyou.com for a response within 1 to 2 business days.
  • Facebook Messenger: Message our page at https://www.facebook.com/AmazingYouOfficial
  • Phone: Call us toll-free on 1800 339 169 within Australia.
  • Post: Send mail to 2/1-3 Creek Crescent, Beerwah QLD 4519.

You'll find every way to reach us on our contact page.