Shipping policy

Shipping Policy

We aim to dispatch orders within 1–2 business days. Processing may take a little longer during sales, promotions and other busy periods.

Australian Shipping

- Standard Shipping: $9.98 — estimated delivery within 2–8 business days

- Express Shipping: $19.98 — estimated delivery within 1–4 business days

- Free Standard Shipping: Orders of $99 or more

- Free Express Shipping: Orders of $149 or more

Delivery timeframes begin once your order has been dispatched and are estimates only. Courier delays caused by weather, network disruptions or other circumstances outside our control may occur.

International Shipping

We ship to most countries. Available services, delivery estimates and shipping costs will be shown at checkout.

Orders delivered to the United States, Canada, New Zealand, United Kingdom and European Union include applicable shipping, duties and taxes. Customers in other countries may be responsible for import duties, taxes or customs charges imposed by their local authorities.

Tracking

Once your order has been dispatched, we’ll email you a tracking link.

Lost, Damaged or Incorrect Orders

Please contact hello@amazingyou.com with your order number if your parcel is delayed, lost, damaged or incorrect.

For damaged orders, please include photos of the products and delivery packaging within 48 hours of receiving your parcel.

Optional Shipping Protection may be available at checkout and provides a faster replacement process for parcels lost or damaged in transit. Choosing not to purchase Shipping Protection does not affect your rights under Australian Consumer Law.

Incorrect Addresses and Returned Parcels

Please check your delivery address carefully before placing your order. If an order is returned because an incorrect address was provided, delivery was refused or the parcel was not collected, additional postage or return-to-sender charges may apply.